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Re/Designing Trust in Action Lab: AI & Technology


  • San Francisco, CA (map)

Technology without trust isn’t innovation—it’s risk and erasure.

From generative Artificial Intelligence to everyday apps, digital platforms are shaping how we live, work, connect, and make decisions. Whether you’re developing AI models, building digital tools, or deploying platforms at scale, the Re/Designing Trust Action Lab challenges you to center transparency, equity, and accountability at every stage of innovation. This four-day immersive experience centers those most impacted by technological harm, not just as stakeholders, but as co-creators.

Example Trust Redesign Opportunities in Artificial Intelligence and Technology:

  • An AI product used in hiring is flagged for disproportionately screening out applicants from marginalized backgrounds, resulting in public outcry and a loss of trust.

    Engineers identify bias in a model, but leadership deprioritizes fixing it due to deadlines, prompting employee whistleblowing and user mistrust.

    A major tech platform rolls out updates that disproportionately impact disabled users and low-income communities—without co-creating and engaging with them during the design and production.

    A centralized content moderation system enforces biased policies that silence racially diverse voices online, sparking user exodus.

    Innovation spaces often prioritize speed over social impact, leaving justice-focused creators without resources or visibility.

    Users, mainly from historically surveilled communities, are opting out of digital platforms due to unclear or exploitative data practices.

Trust is the missing algorithm—and it’s costing us. 

The Re/Designing Trust in Action Lab is a four-day immersive experience designed for product designers, engineers, data scientists, technologists, product equity specialists, policy leaders, ethicists, and technology enthusiasts who are ready to rethink how technology earns public trust. Across four transformative days, reimagine technology with communities, not just for technology consumers. Build digital tools, design practices, and governance models that center accountability, protect dignity, and rebuild trust where it’s been broken. Technology can serve the people—but only if we’re bold enough to redesign how it’s built.

This isn’t just about responsible innovation. It’s about earning public trust in a field that cannot afford to ignore it any longer.

The Re/Designing Trust Action Lab: AI & Technology will culminate in co-created trust-based interventions that will be publicly disseminated to drive industry-wide systems change.

This is not a retreat. It’s a reckoning. Walk in with a problem. Walk out with a plan—and a community.

Rebuilding Trust in AI & Technology Begins Here.

By the end of the Re/Designing Trust Action Lab: AI & Technology, participants will be able to:

  • Identify historical and systemic injustices—such as algorithmic bias, surveillance, extractive data practices, and digital redlining—that have contributed to deep-rooted mistrust between the tech industry and excluded and underinvested communities.
  • Examine their roles, decision-making authority, and institutional power within technology systems, and how their identities and positions impact trust and access in the development and deployment of digital tools and platforms.
  • Co-create trust-centered technology interventions that directly respond to historical and contemporary harms experienced by underinvested communities, including biased algorithms, consent violations, and exclusionary design.
  • Develop actionable strategies for long-term community engagement that move beyond performative ethics panels or user testing to authentic, community-driven development cycles that foster mutual respect and institutional accountability.
  • Strengthen their capacity to embed dignity and trust into technological systems by reimagining how platforms, products, and policies can repair harm, restore relationships, and earn sustained public trust.

By the end of the Re/Designing Trust Action Lab: AI & Technology experience, graduates will receive:

  • Invitation to the Institute of Equitable Design and Justice online network, including a private online community of practice for the Re/Designing Trust Lab alumni

  • Alumni-only virtual gatherings

  • Access to Lab Report Newsletter

  • Certificate of Completion

  • Name acknowledgment in sector-specific Re/Designing Trust in Action Lab Trust Report

  • Bonus: Redesigners for Justice™ Participation Pin and Sticker

  • Bonus: Equity-Centered Community Design™ 1.0 field guide (by Creative Reaction Lab)

  • Bonus: Nature of Trust Bio 360 Report (by Biomimicry 3.8 & Biomimicry for Social Innovation)

$2,444 per person
$444 or $0 for Living Impact Expert

Buy One, Sponsor One: Each full-price registration covers your tuition and also sponsors a complimentary ticket for a living expert—an individual directly impacted by the industry of focus who does not work within it.

During registration, you may nominate a qualified living expert or designate someone to receive your sponsored ticket. Student participants can receive volunteer hours for participation in the program.

If you’re a living impact expert, learn more about and/or apply for a Gertrude Jackson Scholarship (full scholarship) and Jack Burke Scholarship (partial scholarship) below.

Refund Policy
Living Expert Scholarship Application
 
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November 4

Re/Designing Trust in Action Lab: Government & Public Service