Re/designing Trust in Action Labs

Trust is Broken. Let’s Re/Design It—Now.

The Re/Designing Trust in Action Labs by Creative Reaction Lab and Antionette D. Carroll are high-impact, four-day immersive experiences built to confront one of the most urgent crises of our time: the collapse of trust between institutions and the communities they serve.

This is not a retreat. It’s a reckoning. From the strained relationships between funders and grantees to the deep-rooted disconnection between healthcare providers and patients, these Labs bring together industry leaders, frontline changemakers, and living experts to co-create bold, trust-centered solutions that address historic and ongoing harm.

Across sectors—philanthropy, AI, public health, education, and beyond—participants will move from discomfort to design, from theory to action, transforming not only their organizations and communities but themselves.

This is for leaders and living experts ready to:

  • Repair broken relationships with the impacted community.

  • Reimagine how power and accountability show up in their work.

  • Build systems worthy of people’s trust.

You won’t just leave with strategies and prototypable interventions. You’ll also leave with a renewed sense of purpose, an actionable roadmap for trust-centered change, and a community of courageous peers committed to building trust as a daily, institutionalized practice.

The time to rebuild trust isn’t tomorrow. It’s now.
Join us—and be part of the redesign.

By the end of the Re/Designing Trust Action Lab experience, participants will be able to:

  • Identify historical and systemic factors that contribute to the broken trust between institutions and excluded and underinvested communities.
  • Examine their roles, identities, and power dynamics in institutional trust ecosystems.
  • Co-create actionable, trust-centered interventions addressing historical and current-day challenges of mistrust and distrust, prioritizing accountability and community-defined values.
  • Develop strategies for sustained engagement that move beyond performative gestures to authentic, real-world mutual trust-building in their sectors.
  • Build renewed capacity to design for dignity, repair harm, and build systems that earn and sustain trust.

Each Re/Designing Trust Action Lab unfolds across four transformative days, featuring immersive strategic problem-solving intensives, powerful conversations with trailblazing speakers, interactive learning materials, lunch each day, and a host of experiences designed to foster deep reflection, innovation, and institutional accountability. Each lab will culminate with co-created trust-based interventions to be publicly disseminated for industry-wide systems change.  

* Registration does not include travel and lodging.

  • Lab graduates will receive:

    • Certificate of Completion

    • Complimentary access to RE/EDU online community of practice

    • Early access to additional practical learning experiences and resources

    • Name acknowledgment in sector-specific Re/Designing Trust in Action Lab Trust Report

    • Bonus: Redesigners for JusticeTM Participation Pin

    • Bonus: Equity-Centered Community Design 1.0 field guide

    • Lab Report Newsletter

Meet Your Instructor: Antionette D. Carroll

Visionary. Disrupter. Systems Thinker. Equity Design Pioneer.

When Antionette D. Carroll enters the room, equity work gets sharper, deeper, and more actionable.

An internationally recognized speaker, equity strategist, and one of the founding voices of the equity design movement, Antionette’s work challenges institutions to reimagine their practices—not just improve them. Her original frameworks, Equity-Centered Community Design™ and Redesigners for Justice, are used across the world to transform how systems of power engage with the communities they serve.

She’s held fellowships with TED, Aspen, Roddenberry, and Echoing Green. Her work is featured in Black Futures, Stanford Social Innovation Review, and Fast Company. And she continues to advise and collaborate with institutions that are serious about disrupting cycles of harm and moving toward dignity, trust, and transformation.

Whether she's leading a workshop, designing curriculum, or guiding a full systems audit—Antionette is a voice you want in the room. Especially if you're ready to rebuild better.