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Re/Designing Trust in Action Labs: Media (Journalism)


  • New York, New York (map)

Media & Journalism

Truth isn’t enough when trust is missing.
The media plays a powerful role in shaping narratives, but whose stories get told—and how—still fractures trust. The Re/Designing Trust in Action Lab invites journalists, content creators, and media professionals to rethink storytelling from the ground up. In partnership with community voices, participants design practices and platforms that prioritize accuracy and accountability, foster transparency, and give power back to the people most misrepresented.

Example Trust Redesign Opportunities in Media (Journalism):

Local residents say the newsroom only shows up during crises or crime coverage—and rarely reflects their everyday experiences.

A newspaper repeatedly publishes biased or harmful content but lacks a clear process for community redress.

A major newsroom has no BIPOC journalists in leadership, despite covering communities of color daily.

News coverage is inaccessible to non-English-speaking residents during emergencies or elections, exacerbating exclusion.

Survivors of violence, poverty, or displacement feel exploited by journalists and retraumatized by sensational coverage.

Communities distrust media metrics that celebrate reach and revenue while ignoring representation and repair.

Existing style guides fail to reflect evolving language around identity, culture, and harm—alienating readers.

Across four powerful days, reimagine journalism with communities, not just about them. Build editorial practices, storytelling frameworks, and narrative systems that center truth and repair—not just reach. Journalism can restore trust—but only if we’re willing to redesign how stories are sourced, told, and shared.

The Re/Designing Trust Action Lab: Media & Journalism will culminate with co-created trust-based interventions to be publicly disseminated for industry-wide systems change.

This is not a retreat. It’s a reckoning. Walk in with a problem. Walk out with a plan—and a community.

Rebuilding Trust in Media (Journalism) Starts Here.

By the end of the Re/Designing Trust Action Lab: Media (Journalism) experience, participants will be able to:

  • Identify historical and systemic injustices—such as racist reporting practices, underrepresentation, media consolidation, and narrative erasure—that have contributed to deep-rooted mistrust between journalism institutions and excluded and underinvested communities.
  • Examine their roles, decision-making authority, and institutional power within media systems, and how their identities and editorial decisions impact public trust, representation, and access to information.
  • Co-create trust-centered media interventions that directly respond to historical and contemporary harms caused by journalistic institutions and content production.
  • Develop actionable strategies for long-term public engagement that move beyond token coverage or community listening sessions to authentic, co-created storytelling models that foster mutual respect and accountability.
  • Strengthen their capacity to embed dignity and trust into journalistic practices by reimagining how stories are sourced, told, edited, and distributed in ways that repair harm, restore relationships, and build sustained community trust.

By the end of the Re/Designing Trust Action Lab: Media (Journalism) experience, graduates will receive:

  • Certificate of Completion

  • Complimentary access to RE/EDU online community of practice

  • Early access to additional practical learning experiences and resources

  • Name acknowledgment in sector-specific Re/Designing Trust in Action Lab Trust Report

  • Bonus: Redesigners for JusticeTM Participation Pin

  • Bonus: Equity-Centered Community Design 1.0 field guide (by Creative Reaction Lab)

  • Bonus: Nature of Trust Bio 360 Report (by Biomimicry 3.8 & Biomimicry for Social Innovation)

$2,444 per person

Buy One, Sponsor One: Each full-price registration covers your tuition and also sponsors a complimentary ticket for a living expert—an individual directly impacted by the industry of focus who does not work within it.

During registration, you may nominate a qualified living expert or designate someone to receive your sponsored ticket.

RDTL: Media & Technology
$2,444.00
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July 8

Re/Designing Trust in Action Labs: Health & Healthcare

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October 1

Equity by Design Workshop Oakland